With OMNY, you can use your own contactless credit, debit card, or reloadable prepaid or pre-tax benefit card, smart device, wearable or an OMNY card to pay the fare. Just choose your preferred payment method, tap at an OMNY reader, and go!

OMNY is available at all subway stations, MTA-operated buses, Staten Island Railway (SIR), Hudson Rail Link, the Roosevelt Island Tram, and AirTrain-Howard Beach and AirTrain-Jamaica stations in New York City. More transit providers will be added soon.

OMNY supports full-fare and reduced-fare pay-per-ride options, including free transfers and fare capping.

The OMNY vending machine accepts credit and debit cards (including international cards) from banks and financial institutions.  The machine also accepts cash and dispenses change. Mobile wallets (Apple Pay, Google Pay, etc.) are also accepted.

About cash: machines can return cash in denominations of $1 bills and $5 bills.  Coins will also be dispensed.  The return value will be subject to the availability at the OMNY vending machine.  For example, if the change is $5.00 and the machine is out of $5 bills, it will issue five $1 bills instead.

The maximum amount of change the machine can return is $9.95.

An EBT card can be used as a payment method for a new card purchase as well as reloading an existing card at an OMNY vending machine.  Note: This is different in the retail network, where a customer can use their EBT card to reload an OMNY card but cannot use it to purchase a new card.

If your transit benefit provider has issued you a contactless credit, debit, or reloadable prepaid card, you should be able to use that card at an OMNY reader and register it in your OMNY account. This mainly depends on whether the contactless card is NFC-enabled. Please contact your transit benefit provider for more information about the contactless card capabilities, as well as to determine if their products can also be supported in digital wallets.

You can purchase an OMNY card with your pre-tax transit benefit card through the OMNY vending machines located in subway stations.  Pre-tax transit benefit cards are not currently accepted at retail locations where OMNY cards are sold; however, they can be used to reload existing OMNY cards online or through the OMNY Call Center.

Important: If you load transit benefit funds to an OMNY card, you won't be able to tap for others.

Note: If your pre-tax transit benefit card has a contactless symbol you can tap the OMNY reader today to pay your fare. You may also be able to add your pre-tax transit benefit card to a digital wallet on your phone or smart device. Check with your transit benefit provider.

Contactless cards have this symbol on the front or back. If you see this symbol on your card, you can tap it at OMNY readers in subway stations and on buses to make fare payments and enter the system.

Learn more about contactless cards.

Digital wallets are mobile applications that allow you to make payments with smart devices, such as your smart phone, smart watch, or wearable. Like contactless cards, smart devices also use contactless technology. Before you can make fare payments with your smart device at OMNY readers, you will need to add your bank card to your digital wallet.

Learn more about digital wallets.

You can choose between as many payment methods as you prefer. Keep in mind that only one payment method can be used to pay each fare at a single time.

Important: You must use the same payment method throughout each individual trip to qualify for benefits like free transfers and fare capped rides. For example, if you tap your contactless card to ride the subway, you must tap that same contactless card to obtain your free transfer to a local bus. You cannot switch between your contactless card and other payment methods and still obtain your free transfer. If you switch between payment methods during an individual trip, your transfer will be treated as a new trip, and you will be charged for your transfer.

To ensure that the fare is charged to your preferred payment method, please remove your card from your physical wallet and tap it on the OMNY reader. This will prevent you from accidentally charging other cards in your physical wallet.

OMNY is a contactless payment system and will accept payment from any NFC-enabled contactless card. Since OMNY does not know which card is your preferred payment method, the system will charge your fare to the first card that it reads.

To ensure that the fare is charged to your preferred payment method, please select the card in your digital wallet that you want to use and tap your smart device on the OMNY reader. Depending on the digital wallet you are using, and the number of cards in your digital wallet, you may need to select a default card.

You can apply for the Reduced Fare benefit in person at Customer Service Centers (CSCs) or mobile vans. You can also apply by mail. As the MTA transitions Reduced-Fare customers from MetroCard to OMNY, new customers who apply by mail may experience longer processing times of up to three months before receiving a Reduced-Fare OMNY Card.

Learn more about how to enroll here.

You can check one year of trip and charge history on omny.info in the “Trips” and “Charges” sections of your account. If you don’t have an account, you can still check seven days of trip history.

Note: The first time you tap your bank card or device on an OMNY reader, a temporary authorization may appear on your card statement. This amount is not a fare and will be reversed once the actual fare is charged.

First, contact your bank to resolve any issues with your card. Then call OMNY Customer Service at 877-789-6669 to reauthorize unpaid fares and restore your card.

Note: Once resolved, it may take up to 15 minutes for your card to be accepted again.

If your contactless card or smart device is not accepted, try another payment method—a different card or device—to complete your ride.

Contact your bank to resolve issues with a particular card. If you're having trouble with a digital wallet, try removing and re-adding your card. You can also sign in or register for an OMNY account to troubleshoot and manage blocked payment methods.

Ask a station agent at your subway entrance for assistance. If there is no station agent present, call OMNY Customer Service at 877-789-6669, available daily from 6 a.m. to 8 p.m.

Have ready (if possible):

• Receipt details
• Vending machine number (bottom right)
• Date, time & station of transaction

We can assist even without a receipt.

Yes. You can use the same payment method to pay for yourself and up to three additional riders on a single trip. Tap once for each rider—each tap will be charged as a full fare and has its own free transfer.

Important Notes:

• If it’s your first time using a card or device with the OMNY system, you may need to wait about a minute before you can tap again. Learn more within the “First ever tap?” section.
• You must tap all four riders at the same OMNY reader to retain free transfers. Tapping at a different reader—even in the same station or bus—will forfeit those transfers.
• For groups larger than four, use multiple payment methods to ensure everyone receives free transfers.

You must use the same payment method throughout each individual trip to qualify for benefits like free transfers. For example, if you tap your contactless card to ride the subway, you must tap that same contactless card to obtain your free transfer to a local bus. You cannot switch between your contactless card and other payment methods and still obtain your free transfer. If you switch between payment methods during an individual trip, your transfer will be treated as a new trip, and you will be charged for your transfer.

MetroCard is still accepted, so you can continue to use it until the balance runs out. Once the balance has been used up, you can start using your OMNY card. If you'd prefer to switch to OMNY right away, you can transfer the remaining balance on your MetroCard to your OMNY card at any MTA Customer Service Center or mobile sales vehicle. See locations here.

No. Just like with MetroCard, transfers between MTA subway or bus and AirTrain are not free.