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OMNY Programs portal Bulk Sales for Government Agencies & Nonprofits

Active accounts may now start placing orders through the OMNY Programs portal. Please review the links below for instructions on creating your account, adding your ACH Pull details, and preparing to order through the portal.

Missed our webinar on transitioning to the OMNY Programs portal?

Not to worry, you can find our presentation on ordering through the OMNY Programs portal here. A recording of the webinar is also available here. 

For another detailed instructional video on using the portal, please see here. 

For more information on bulk reloading existing OMNY cards, please see here. 

The transition at a glance

  • MTA has transitioned bulk sales of MetroCard to bulk sales of OMNY cards. You can access the new self-service OMNY Programs portal at https://programs.omny.info/ for ordering large quantities of OMNY cards. Please review the materials above for detailed instructions on creating your account, including credentials for accessing the portal website. 

  What you need to know

  • As of February 2nd, 2026, you can begin placing OMNY bulk orders only if your OMNY Programs account has been activated and meets the following criteria: 
    • Your OMNY Programs account is approved and your ACH details are linked 
    • You do not have an outstanding MetroCard balance 
    • Your initial order does not exceed 5,000 cards 
  • You will be notified via the email address associated with your account once your account has been activated.  
  • If you have completed all of the items above and your account has not been activated, please send an Activation Request to OMNYMerchantSales@nyct.com. Please include your Program ID number in the body of the email. 
  • Orders will be fulfilled on a rolling basis.
  • Some ordering policies are changing. Review the information below carefully to ensure your organization is ready for the transition.

 

Choose from two types of OMNY products

You have more options with OMNY. Compare the two contactless media offerings below to understand which is right for your organization.

Type 1

Type 2

Plastic reloadable OMNY cards

Durable paper OMNY tickets

Hold up to $315 in stored value.

Available as 1-Trip, 2-Trip, and 12-Trip tickets.

Agencies can add value to cards when ordering and  electronically reload value. Riders can also reload their OMNY  cards online or at in-station vending machines.

Non-reloadable.

Have a printed expiration date with a lifespan of years.

Six-month validity from first tap.

$1 fee per plastic reloadable card and fare value.

$0.18 fee applies to each durable paper ticket, plus the fare.

Learn more about how an OMNY card works https://omny.info/omny-card. 

Other changes from MetroCard bulk ordering 

With most customers using Tap and Ride without an OMNY card, the MTA is encouraging tourists to use their credit/debit cards and device digital wallets to pay for the bus and subway. Therefore, we will not be providing travel and tourism merchants with bulk OMNY card ordering services. Please direct your clients to use their personal payment methods to tap or purchase an OMNY card at retail locations or in-station vending machines. 

Ordering through the OMNY Programs portal

Step 1: Wait for your registration email from the MTA and create your agency account.

You’ll soon receive instructions to set up an OMNY Programs account You will receive an email notification when your program will be approved. You will also see the status of your program in your account dashboard.

Step 2: Add your ACH payment information to your account.

All purchases through the OMNY Programs portal must be made through ACH Pull. You will no longer be able to pay with check, debit/credit card, purchase order, or Net 30 payment methods. Please work with your funding body now to ensure you have the processes in place to meet this requirement.

Once you receive an email that your program application was approved, please log into your account to add your bank account payment details.  A payment method is required to be on file before you place an order.  MTA will only accept ACH Pull payments. To add ACH Pull payment details, please go to the Payment Methods tab, click on “+Add new payment method”, and enter your bank account information in the “Bank Account (ACH)” tab.  

You will need to provide the following:   

  • Name of Bank,  
  • Bank Routing Number,
  • Bank Account Number,
  • Bank Account Type (Checking or Savings),
  • Your Business Name, and   
  • Billing Address  

Please ensure you input your Business Name exactly as it appears on your bank statement.  The Business Name and Billing Address will be verified in an ACH Verification Database.  If it does not match, you will see an error.  Please note that the Business Name field has a character limit of 30 characters, inclusive of spaces.  If your Business Name is greater than 30 characters, please only include the first 30 characters.  The Business Name is not case sensitive.  

  • Some customers have found that this requirement can lead to errors even when using 30 characters but have found success when trying 15-20 characters instead. Please try using fewer characters where possible. We apologize for any inconvenience. 

You may only attempt to add a bank account three times before you will exceed the maximum number of tries.  Please email OMNYMerchantSales@nyct.com for assistance if you have received the following error: 

  • "You've exceeded the maximum number of attempts to add a bank account.  Please contact customer service or try again later." 

MTA will delete your failed attempts, so you can retry adding your account.  If you still have an issue, please email us again at OMNYMerchantSales@nyct.com.   

You will also need to provide the MTA Bank Account Name and ACH Originator ID to your bank.  This is necessary to allow MTA to pull the payment from your bank account.  Your bank may need to remove the debit block on your account.  The details are as follows:  

  • ACH Originator ID: 0000284343 
  • Bank Account Name: New York City Transit Authority NYCTA OMNY Revenue Account

Step 3: Place and manage your orders.

To place bulk orders, you will need to select your card or ticket types, select the quantity you require, and confirm your address and payment method. Once your payment is received, order fulfillment can take 2+ weeks. 

To place orders for value loads to reloadable cards, you will need to upload members, elect value, and confirm your payment method. Once your payment is received, value loads can take up to 4 days to load.

Step 4: Receive and distribute your OMNY cards or tickets.

Once your bulk order is fulfilled, you will be able to download your order card manifest (CSV format) from the order details in your account. The card manifest contains the card numbers, transit account numbers, and expiration dates for your order.


Purchasing OMNY cards as an individual? Use an OMNY vending machine in stations or visit a participating retailer. Find a retailer near you using the OMNY retail locator https://omny.info/retail-locations.  

FAQs 

Please find answers to common questions here: https://www.mta.info/document/198881.

 

 

Last updated: February 2026