You seem to be using an unsupported browser

This site isn’t optimized for Internet Explorer users. To see the site as intended, we recommend using a newer browser like Google Chrome, Safari, Mozilla Firefox, or Microsoft Edge.

Skip NavigationSkip to Digital Assistant
OMNY Logo Mobile

Tap and ride on subways and buses. See your trips and charges online.

Learn more

OMNY Support—Now 24/7!

Starting Monday, February 2, OMNY customer service representatives will be available 24 hours a day, 7 days a week to answer questions about tap and ride trips and transactions. Call 877-789-6669 or chat with us via the Digital Assistant to get help.

Tap and ride: Pick your payment method

Choose how, when, and where to pay the fare:

Tap your contactless card

Check if your contactless credit, debit, or reloadable prepaid card has the contactless symbol on the front or back. If so, tap it at an OMNY reader to pay the fare and GO.

Learn about contactless cards

Tap your phone or smart device

Add a payment card to your digital wallet, then tap your device at an OMNY reader and GO.

Learn about digital wallets

Tap an OMNY card

Want to pay with cash? Buy and load value on an OMNY card, then tap it at an OMNY reader to pay the fare and GO.

Learn about OMNY cards

Earn free rides by tapping

Tap and ride for 7-Day Unlimited benefits! When you tap the same card or device for 12 individual trips within 7 days, you’ll get unlimited free rides for the rest of the week.

Learn more about the fare cap

One secure account to manage your travel

Enjoy convenient features when you register for an OMNY account.
Get started

Reload your OMNY card

Reload your OMNY card automatically with your credit, debit, or commuter benefits card.

Track progress toward your 7-day fare cap

See how close you are to free rides.

Manage your travel cards

Manage your bank cards and OMNY cards — all in one place.

Contact customer service

Submit your questions to customer service quickly and easily.

Have questions?

Contact us