Learn more about contactless cards

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Contactless cards are the next generation of bank cards. Instead of swiping or inserting a standard bank card, you can make transactions with the quick tap of a contactless bank card. Contactless cards have this symbol on the front or back. If you see this symbol on your card, you can tap it at OMNY readers at subway stations and on buses to make fare payments and enter the system.

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Many banks and financial institutions have started switching to contactless cards to make payments faster and more secure for their customers. If you do not have a contactless card today, you can request one from your bank or financial institution. You can also link a non-contactless card to a digital wallet and use it with your smart device. Keep scrolling to learn more about digital wallets.

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Learn more about digital wallets

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Digital wallets are mobile applications that allow you to make payments with smart devices, such as your smart phone, smart watch, or wearable. Like contactless cards, smart devices also use contactless technology. Before you can make fare payments with your smart device at OMNY readers, you will need to add your bank card to your digital wallet.

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If you have more than one card linked to your digital wallet, make sure to choose which card you want to use before you tap it at an OMNY reader. Otherwise, the OMNY reader will use the default card linked to your digital wallet.

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You may need to unlock your smart device to use your digital wallet. Refer to the user guides and settings for your smart device and digital wallet to learn more.

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When you add your bank card to your digital wallet, it will create a device account number. The device account number is different for each smart device that you use. The last four digits of each device account number will appear in your OMNY account when you tap your smart device at OMNY readers.

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Choose how to pay and be on your way

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Credit cards

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Cards issued on the Visa®, Mastercard®, American Express®, Discover®, UnionPay, and JCB networks are accepted today.

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Debit cards

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Cards issued on the Visa®, Mastercard®, American Express®, Discover®, and JCB networks are accepted today.
PIN-restricted debit cards cannot be used at this time.

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Reloadable prepaid cards

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Cards issued on the Visa®, Mastercard®, American Express®, Discover®, UnionPay, and JCB networks are accepted today.
Non-reloadable prepaid cards and gift cards cannot be used at this time.

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Digital wallets

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Digital wallets on your smart phone, smart watch, and wearable are supported today, including Google Pay™, Apple Pay®, and more.
If your bank card has a chip but is not contactless, you can still add it to your digital wallet on your smart device to make contactless fare payments.
Certain bank cards cannot be added to digital wallets to make contactless payments, so check with your bank and your digital wallet provider for more information.

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Commuter benefits

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Several commuter benefits providers are beginning to issue contactless cards or allow cards to be added to digital wallets. Reach out to your commuter benefits provider to learn more.

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Additional information

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Learn more about contactless payments offered by our partners:

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$\\\"chase$ $\\\"visa$ $\\\"mastercard$ $\\\"american$ $\\\"discover$ $\\\"UnionPay$ $\\\"JCB$ $\\\"google$ $\\\"apple$

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We are committed to providing quality service to all customers.

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We have incorporated various features at subway stations, on buses, on the website, and with our customer service operation to make OMNY accessible to all customers.

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OMNY readers

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OMNY readers installed at station turnstiles, AutoGates, and onboard buses allow customers to tap their own contactless cards or smart devices, or OMNY cards, to make fare payments. OMNY readers can also be used to exit the subway through the AutoGates. Customers are not charged a fare to exit through the AutoGate.

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We have designed OMNY readers with the following features to make sure that customers of all abilities will know if their contactless cards and smart devices have been accepted or declined:

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Screen prompts with large text and images
Screen colors that create clear visual contrast
Audible tones
LED lights

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OMNY website

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The OMNY website was designed for easy navigation across different browsers, computers, and mobile devices, and supports both desktop and mobile experiences. We have minimized animation and flash graphics to enhance readability.

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OMNY customer service

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OMNY customer service is equipped with interactive voice response and automated call distributor capabilities. Customers can enter responses via phone key entry or by voice to obtain information without the need to speak directly with an OMNY customer service representative.

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Additional information

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Click here for more information about accessibility related to other services provided by the MTA. More information about accessibility related to OMNY will be available as the new system is rolled out and features are enhanced or added.

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An even better weekly fare discount

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Say hello to an easier, more equitable way to pay your fare: the 7-day fare cap with OMNY!

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Effective August 20, you can start any day of the week: pay for 12 rides in a 7-day period and any additional rides are free. And, unlike with MetroCard, you don’t have to pay upfront. Just tap and pay as you go.

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Use the same device or card all 7 days and you’ll automatically ride free after your 12th paid fare.

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No need to pre-pay like when you buy a 7-Day Unlimited MetroCard. Tap with your own mobile wallet enabled device or contactless bank card, and you pay only for the trips you take. The more you ride, the sooner you’ll earn free trips.

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How it works

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Tap your device or contactless card for full-fare and Reduced-Fare OMNY trips on New York City Transit subways and local buses.
You must use the same contactless credit or debit card, smart device, or OMNY card for each trip.
Customers will automatically receive free, unlimited rides for the rest of the week once they have paid $34 in fares (or $17 for registered Reduced-Fare customers).
The seven-day period begins whenever you make your first tap of the week.

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Earning a weekly pass: example

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Once you’ve paid $34 for fares in a 7-day period, you can ride free for the rest of the week. Here’s an example:

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A rider uses the subway to get to and from work, and takes it on weekends to go into Manhattan to meet friends. They also use the local buses in their neighborhood to run errands.
They use their smartphone to pay the fare, so each ride is $2.90.
After they have paid $34 in fares — the rest of the rides for the week will be free!

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Reduced-Fare customers — want to switch from MetroCard to OMNY and take advantage of a half-fare 7-day fare cap? Create a free OMNY account and select \\\"Switch from Reduced-Fare MetroCard to OMNY\\\" from the Digital Assistant in the bottom-right of your screen. Learn more here.

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Tracking your trips

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You can track your progress toward reaching free rides through a free and secure OMNY account, where you can also view your trip history, manage your travel cards, and more.

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Frequently asked questions

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View all FAQs

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What is OMNY?

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OMNY is the contactless fare payment system for public transportation in the New York region. Simply use your contactless credit or debit card, smart phone, wearable device, or an OMNY card to tap and go.

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OMNY will eventually combine fare payments and ticketing across subways, buses, paratransit, and commuter rail. And yes, the MetroCard will eventually be phased out. So, let's get you tapping!

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How to use OMNY

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Use a smart phone (with digital wallet enabled), a wearable, or a contactless credit or debit card to pay your fare at subway turnstiles, AutoGates, and onboard buses (including Select Bus Service). Simply tap one of them on the OMNY reader.

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Benefits of OMNY include:

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Free transfers – Use the same card or device for both legs of your trip to get a free transfer.
Free trips – Pay for 12 rides using the same card or device in a 7-day period, and all additional rides within the week are free. Learn more here.

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The screen will say \\\"GO\\\" if the tap was successful.

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Need help setting up a digital wallet so you can tap with a phone or smart device? Learn how now

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OMNY for Reduced-Fare

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Customers in the MTA’s Reduced-Fare MetroCard program can now make the switch to OMNY and get the same half fare benefit with the contactless credit/debit card or smart device of their choice. Use the digital assistant in the bottom-right of your screen and follow the prompts to switch from Reduced-Fare MetroCard to OMNY.

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Before starting, you must create an OMNY account. Have your Reduced-Fare MetroCard and your credit or debit card handy. Note that you can only link and use one form of payment for Reduced-Fare with OMNY, either the contactless card itself or a smart device (with your linked card enabled in the digital wallet). The digital assistant will help you make this choice.

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Learn more about OMNY for Reduced-Fare and check out the Reduced-Fare FAQs.

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Additional fare options will be available during future phases of the OMNY rollout, including railroad ticketing, student fares, special programs, and more.

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Where can I use OMNY?

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All subway stations, MTA buses and Roosevelt Island Tram stations have OMNY readers.

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In the coming months, we plan to expand fare options across subway, bus, paratransit, and commuter rail.

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OMNY cards are available at many retail locations throughout the region, and new OMNY vending machines will roll out to the subway stations soon.

\",\"meta_description\":\"How OMNY works\",\"meta_keywords\":\"\",\"customer_enabled\":true,\"b2b_enabled\":false},\"manage-cards\":{\"title\":\"Manage payment methods\",\"document_title\":\"Manage Payment Methods\",\"slug\":\"manage-cards\",\"excerpt\":\"\",\"body\":\"\",\"meta_description\":\"Manage payment methods\",\"meta_keywords\":\"\",\"customer_enabled\":true,\"b2b_enabled\":false},\"MTA-Privacy-Policy\":{\"title\":\"Privacy policy\",\"document_title\":\"Privacy Policy\",\"slug\":\"MTA-Privacy-Policy\",\"excerpt\":\"Revised March 15, 2019\",\"body\":\"\\n

Thank you for visiting the Metropolitan Transportation Authority’s (“MTA”, “us” or “we”) OMNY Website. Cubic Transportation Systems, Inc. (“Cubic”) maintains this OMNY Website on behalf of the MTA. The OMNY Website is designed to provide customers (“you” or “user”) with access to OMNY information and the ability to maintain your registered OMNY Account. This Privacy Policy describes the MTA’s privacy practices regarding the collection, use, and disclosure of your Personal Information when you use the OMNY fare payment system (“OMNY”), the OMNY Website and OMNY Customer Service (collectively, “OMNY Products”). The OMNY Terms of Service provides that by using OMNY and/or registering for an OMNY Account, a customer allows the MTA, its affiliates and subsidiaries, and certain third parties access to your Personal Information in accordance with the provisions of the Terms of Service and this Privacy Policy. The MTA is committed to protecting your privacy when you use OMNY Products, and when we communicate with you, such as through our newsletters and alerts.

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PERSONAL INFORMATION WE COLLECT
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For purposes of this Privacy Policy, \\\"Personal Information\\\" means any information concerning a natural person that can be linked to that person. Examples of Personal Information include name, email address, mailing address, phone number, username (if applicable) and password to register for an OMNY Account and access, if applicable, other password-protected areas of the OMNY Website, credit or debit card number, and device ID if you access the OMNY Website on a smart phone, tablet or other smart device. Some OMNY Products require you to provide personal information, such as your name and contact information, while others automatically collect information from your device, such as browser information.
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Information you give us
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Personal Information you may provide through the OMNY Products includes:
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- \\n Contact information.\\n We may collect your contact details (such as your name, e-mail, and phone number) upon request, and when you provide it to us through the OMNY Website, an OMNY Customer Service representative or otherwise.\\n
- \\n Account information.\\n You can register for an OMNY Account by (i) submitting your e-mail address and (ii) creating a (a) password; (b) personal identification number (“PIN”), that will be used to access account management features via OMNY Customer Service; and (c) answers to security questions that will support the setting of a password or PIN ((i) and (ii) collectively, “Account Information”). If you register for an OMNY Account, we collect the Account Information you provide to create and administer your OMNY Account. This Account Information may be collected by electronic submission online, through the OMNY Website, or via OMNY Customer Service. If you register for an OMNY Account, your transaction and travel history can be tracked through your OMNY Account, and you can access this information for a period of up to 90 days by logging into your OMNY Account. By way of clarification, if you have a registered OMNY Account, each tap you make at an OMNY reader with a Payment Method that is registered to that Account can be linked to your OMNY Account.\\n
- \\n Payment information.\\n We collect your credit card or other payment card information when you (i) tap your contactless card or digital wallet or wearable (individually and collectively, “Payment Method(s)”) at an OMNY reader; (ii) register a credit or debit card as a Payment Method in your OMNY Account; or (iii) purchase a fare product (e.g., a monthly pass) through the OMNY Website or other sales channels. Such information may include the credit or debit card primary account number and expiration date, both for the cards you tap at an OMNY reader as well as any card provisioned to a digital wallet. Additionally, we may collect the country of card issuance, the card brand (e.g., Visa, MasterCard), and/or the card type (e.g., credit, debit, pre-paid, contactless, transit benefit, etc.). For any transaction, the method by which OMNY authenticates your Payment Method varies, but may include, without limitation, your PIN, billing ZIP code or full billing address to support cardholder verification. \\n
- \\n User-generated content.\\n We may collect content or other information that you may provide or create when you interact with the OMNY Website.\\n
- \\n Correspondence.\\n We may collect information about you that you provide when you request information from us or otherwise correspond with us. \\n
- \\n Other information.\\n We may collect other information about you that is not specifically listed here and will use it in accordance with this Privacy Policy. \\n
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Information collected automatically when you use OMNY Products
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The MTA automatically collects certain information about your use of the OMNY Website, such as the IP address and domain name of your Internet service provider, the type of browser and operating system used, the date and time of your visit, the webpages you visit, services accessed, and the referring Internet site, if any. Additionally, if you use a mobile device to access the OMNY Website, we may collect information about your mobile device including your device ID and IP address of your mobile device. The MTA also monitors user traffic and patterns or usage of the OMNY Website by employing standard industry technologies such as cookies, log files, web beacons, and unique identifiers to identify your computer or mobile device.
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Cookies and Web Beacons
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The OMNY Website uses cookies, web beacons and other similar standard industry technologies to help us understand how you visit and use the OMNY Website.
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Cookies are small data files that are sent to your browser from our web servers, and are stored on your computer or mobile device’s hard drive, to enable the OMNY Website to recognize users who have previously visited it and retain certain information such as customer preferences and navigation history in order to help us understand how the OMNY Website is being used, and to improve your browsing experience. Cookies used in connection with the OMNY Website do not retrieve any other data from your hard drive, nor do they capture your e-mail address or any additional Personal Information. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. The use of cookies is required to log in to your OMNY Account, so please note that if you set your browser to disable cookies, your experience with the OMNY Website will not be optimal, and some of the features of the Website may not function.
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The OMNY Website also uses web beacons, which are small image files with unique identifiers used alone or in conjunction with cookies, to determine ads your browser is shown, which ads you click and other actions you take on the Internet. We use beacons to help us better provide relevant products, services and information to you, and to help us effectively measure advertising effectiveness, if applicable. A third party is required to protect the privacy of the information it receives using web beacons or cookies and is not allowed to use the information it receives for any purpose beyond what is necessary to assist the MTA. We do not sell, trade, or otherwise distribute information about you gathered through the web beacons or pixels with any third parties.
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The OMNY Website contains third party analytics cookies and web beacons, such as Google Analytics. The information generated by Google Analytics about your use of the OMNY Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the OMNY Website, compiling reports on the OMNY Website activity for operators of the OMNY Website and providing other services relating to the OMNY Website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. Your IP address is recorded, but immediately pseudonymized meaning that only a rough localization is possible. You can find out more information about Google Analytics cookies here. You can prevent the use of Google Analytics relating to your use of the OMNY Website by downloading and installing a browser plugin available here.
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Location Information
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The OMNY Website may allow your browser to request your current location, which, if selected, could determine your geographic location. We will only collect and process such information if you have consented and opted-in to this feature. You may also always opt out or withdraw your permission by changing your permissions or settings on your browser.
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HOW WE USE YOUR PERSONAL INFORMATION
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By providing Personal Information to us when you create or update your OMNY Account, or use other OMNY Products and related services, you are expressly agreeing to our use and processing of your Personal Information as described in this Privacy Policy.
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To operate the OMNY Website
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We use your Personal Information:
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- to provide, maintain and improve the OMNY Website and the services we offer through OMNY Products;
- to communicate with you about OMNY Products, including by sending you announcements, updates, security alerts, and support and administrative messages;
- to understand your needs and interests, and personalize your experience with OMNY Products; and
- to respond to your requests, questions and feedback related to OMNY Products, if applicable.
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To process your transactions.
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The MTA uses your payment card information to process your transactions made at OMNY readers and resolve inquiries you submit when you contact us via the OMNY Website or through OMNY Customer Service. We may use your transaction history to resolve issues with your credit or debit card charges in OMNY or for your other inquiries, however, this does not constitute use or disclosure of your Personal Information.
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To communicate with you
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If you register for an OMNY Account, request information from us, place an order online, or participate in our surveys, promotions, or events, we may send you MTA communications as permitted by law. Please be aware that you cannot opt out of initial communications regarding registering your account and account notifications, such as password changes.
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To comply with law
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The MTA uses your Personal Information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal processes, such as to respond to subpoenas or requests from government authorities.
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With your consent
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If you use OMNY Products, we will ask for your consent before collecting, using or sharing your Personal Information in any way not covered by this Privacy Policy.
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To create anonymous data for analytics
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We may create anonymized data from your Personal Information and the Personal Information we collect from others. We make Personal Information into anonymized data by excluding information that makes the data personally identifiable to you, and the MTA may use that anonymized data for our lawful business purposes such as to improve OMNY Products and planning for OMNY or MTA service improvements. Anonymous data does not contain any information that could be used to identify or contact individual customers or their OMNY Accounts
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For compliance, fraud prevention, and safety
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We use your Personal Information as we believe necessary or appropriate to (i) enforce the terms and conditions that govern the OMNY Products, including this Privacy Policy; (ii) protect our rights, privacy, safety or property, and/or that of you or others; and (iii) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.
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DISCLOSURE OF YOUR PERSONAL INFORMATION
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The MTA will only disclose Personal Information we collect if you consent to the disclosure of such Personal Information or under the circumstances described below. The MTA will not sell the information collected from OMNY Products to third parties for commercial marketing purposes.
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The MTA may disclose Personal Information without your consent:
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- \\n With MTA affiliates.\\n We may share your information among the MTA affiliates and subsidiaries for purposes consistent with this Privacy Policy. The MTA affiliates and subsidiaries are: MTA Metro-North Railroad, MTA Long Island Rail Road, MTA Bus Company, MTA Bridges and Tunnels, MTA Capital Construction Company, and MTA New York City Transit and its subsidiaries. \\n
- \\n To provide OMNY services and Products.\\n We may share your Personal Information with third party service providers and transportation partners as needed for them to provide us with services that help us provide the OMNY Products or support our business activities (such as website analytics, email delivery, payment processing, IT providers, technical support, and legal and other professional advice). These third parties have limited access to your information only to perform certain tasks on our behalf and as directed by the MTA. We typically require these third parties to follow this Privacy Policy as well as any additional privacy or security measures agreed to in our contracts with them. \\n
- \\n For compliance, fraud prevention, and safety.\\n We may share your Personal Information for the compliance, fraud prevention and safety purposes described in Section 2 (For Compliance, Fraud Prevention and Safety Purposes) above. \\n
- \\n When required by law.\\n We may be required to share your information pursuant to a court order or other legal or regulatory obligation or process. In addition, the MTA is a public benefit corporation and, as such, the disclosure of your Personal Information is subject to certain laws, including but not limited to the New York State Internet Security and Privacy Act, New York State Freedom of Information Law, and the New York State Personal Privacy Protection Law, unless the information is exempted by law. You should not provide personal information if you are concerned about disclosure of your information under these laws.\\n
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RETENTION OF YOUR PERSONAL INFORMATION
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The MTA will only store Personal Information that is necessary to maintain OMNY Accounts, to perform account functions such as billing, account settlement or enforcement activities, or as otherwise permitted by this Privacy Policy. The information collected through the OMNY Website is retained by us in accordance with the applicable records retention and disposition requirements of New York or federal law.
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CONFIDENTIALITY AND SECURITY OF YOUR PERSONAL INFORMATION
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The MTA is strongly committed to protecting your Personal Information from unauthorized access, use or disclosure. As the entity that maintains the OMNY Website, Cubic employs a number of organizational, technical and physical safeguards designed to protect the Personal Information we collect, and Cubic periodically reviews its processes and systems to verify compliance with industry best practices to ensure the highest level of security. By way of example and not limitation, payment card information is stored within OMNY Products in a non-identifiable way so that it has no extrinsic or exploitable meaning or value. However, security risk is inherent in all internet and information technologies, and we cannot guarantee the security of your Personal Information.
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As an additional security measure, should you register for an OMNY Account, we require the use of a valid email address and password to help protect your Personal Information. This allows the MTA to verify who you are and prevent unauthorized access. You are responsible for maintaining the confidentiality of your password, account and access to your computer.
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THIRD PARTY PLATFORMS
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The OMNY Website may integrate with third party platforms, such as Facebook and Google. If you sign in through a third party platform, you authorize the MTA to collect, store, and use any information that you agreed the third party platform would provide to the MTA, such as your name, profile picture, unique identifier, and email address. When you use a third party platform through the OMNY Website, the third party may also have access to information about you and your use of the OMNY Website. PLEASE REVIEW THESE THIRD PARTIES’ PRIVACY NOTICES CAREFULLY, AS THE MTA DOES NOT CONTROL AND CANNOT BE RESPONSIBLE FOR THESE PROVIDERS' PRIVACY OR INFORMATION SECURITY PRACTICES. 
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THIRD PARTY SITES AND SERVICE PROVIDERS
\\n
In order to provide users with certain information, the OMNY Website may provide links to websites and applications of various public and private entities. This Privacy Policy only applies to the OMNY Website and does not apply to any third party websites or mobile applications linked from the OMNY Website. Some of these third party websites or applications may use MTA licensed symbols including, but not limited to, the OMNY name and logo, and/or MTA public transit data provided free as a public service by the MTA and its affiliates and subsidiaries, however all third party websites and applications follow their own privacy practices. YOU SHOULD REVIEW THE PRIVACY POLICY OF ANY THIRD PARTY WEBSITE OR MOBILE APPLICATION THAT YOU ACCESS THROUGH A LINK FROM THE OMNY WEBSITE. THE MTA DOES NOT IN ANY WAY GUARANTEE, APPROVE OR ENDORSE THE INFORMATION, SERVICES OR PRODUCTS AVAILABLE ON LINKED THIRD PARTY WEBSITES OR APPLICATIONS.
\\n
\\n
CUSTOMER OBLIGATIONS AND DISCLAIMER
\\n
Users are responsible for safeguarding personal mobile devices, tablets, computers, emails, passwords and other authentication information that may be used to access the OMNY Website. You should not disclose authentication information to any third party and should notify OMNY Customer Service of any unauthorized use of your password or account or any other breach of security. By using the OMNY Website, you acknowledge and agree that there is a risk that unauthorized third parties may engage in illegal activity, such as hacking or intercepting transmissions of Personal Information. The MTA is not responsible for any data or Personal Information obtained (1) in an unauthorized manner, (2) by a third party as a result of a customer’s negligence or misuse of OMNY Products and equipment, or (3) as a result of your disclosure of Personal Information to third parties. If a customer’s Payment Method is lost, stolen or damaged, we are not responsible for any data or Personal Information that is obtained by a third party until the problem is reported by you to the MTA as further described in the OMNY Terms of Use.
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OMNY ACCOUNT REGISTRATION AND CONTROLS
\\n
Registering for an OMNY Account is optional. If you opt to register for an OMNY Account, you will need to provide Account Information to us, as described in Section 1 (Personal Information We Collect) above. An OMNY Account may be closed at any time by contacting OMNY Customer Service at 511 or https://www.omny.info/Contact.
\\n \\n
Modifying or Updating Personal Information
\\n
A customer who has registered for an OMNY Account can modify Personal Information at any time, or add or delete any Account Information both online at https://www.omny.info by logging into their OMNY Account, or by contacting OMNY Customer Service.
\\n \\n
Choosing not to share your personal information
\\n
You may choose not to send us an email, register online for an OMNY Account, or otherwise communicate with us via the OMNY Website. While your choice not to participate in these activities or transactions may limit your ability to receive specific services or products through the OMNY Website, it will not prevent you from requesting services or products from the MTA and its affiliates and subsidiaries by other means and will usually not impact your ability to take advantage of other features of MTA websites.
\\n
\\n
PERSONAL INFORMATION OF CHILDREN; COMPLIANCE WITH COPPA.
\\n
The MTA does not knowingly collect Personal Information from children under the age of 13 years through the OMNY Products, in compliance with the Children’s Online Privacy Protection Act (“COPPA”) and the Federal Trade Commission’s rule interpreting COPPA (16 CFR § 312). The OMNY Products are not directed at children, and as such, Personal Information submitted in an email or through an online transaction will be treated as though it was submitted by an adult, and may, unless exempted by federal or state law, be subject to public access. Please contact us if you believe we have Personal Information related to a child under 13 years. If we learn that a child under 13 years of age has provided us with Personal Information, we will delete this information from our databases.
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NO WARRANTIES OR REPRESENTATIONS
\\n
The information provided in this Privacy Policy should not be construed as giving business, legal, or other advice, or warranting as fail proof, the security of information provided through the OMNY Products.
\\n
\\n
APPLICABILITY TO OMNY PRODUCTS ONLY
\\n
This OMNY Privacy Policy applies only to OMNY Products. This Privacy Policy does not apply to MTA.info, MTA mobile applications such as MYmta or MTA Subway Time, or other MTA products or services. This Privacy Policy does not apply to the content of emails or other correspondence transmitted directly to MTA, its affiliates or subsidiaries, or directly to Cubic.
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CHANGES TO THIS PRIVACY POLICY
\\n
Please note that this Privacy Policy may change from time to time. If we make changes to this Privacy Policy, we will post them on the OMNY Website and indicate the “last updated” date. Continued use of OMNY Products constitutes the customer’s agreement with this OMNY Privacy Policy and any updates.
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\\n
OMNY PRODUCTS PROVIDED IN THE MTA REGION ONLY
\\n
The MTA provides local transportation services in New York City through Long Island, southeastern New York State and Connecticut (collectively, the “MTA Region”). The OMNY Products are intended for users in the MTA Region. You acknowledge and agree that any information you submit to us through the OMNY Products is processed within the United States and subject to the applicable laws of the United States.
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Contact Information
\\n
Questions or comments regarding this Privacy Policy may be directed to OMNY Customer Service by either calling 511 or by submitting an inquiry to https://www.omny.info/Contact.
\\n
Questions or comments regarding the MTA, its affiliates and subsidiaries generally, Freedom of Information Law Requests or any other non-OMNY inquiries must be submitted as directed by MTA.info.
\\n

\\n

\\n The effective date of this OMNY Privacy Policy is March 15, 2019
\\n Last updated: March 15, 2019\\n

\\n \",\"meta_description\":\"Privacy Policy\",\"meta_keywords\":\"\",\"customer_enabled\":true,\"b2b_enabled\":false},\"omny-card\":{\"title\":\"OMNY Card\",\"document_title\":\"OMNY Card\",\"slug\":\"omny-card\",\"excerpt\":\"\",\"body\":\"

The OMNY card: Pay with cash (or card), tap and go

\\r\\n

You can now buy and reload an OMNY card at many stores across the city, including participating Walgreens, CVS, 7-Eleven, CFSC Check Cashing, Payomatic and independent pharmacies. Visit our retail locator and enter your location to find a store near you. Pay with cash or card - the choice is yours.

\\r\\n

Reload online with an OMNY account

\\r\\n

Never worry about a low balance or stand in line to add value. Reload your OMNY card automatically when you sign up for an OMNY account and add a payment method. It’s free and optional. Register for an OMNY account and link your OMNY card.

\\r\\n

Interested in an easier, simpler, and faster way to pay?

\\r\\n

You do not need an OMNY card to tap and pay the fare. Use your own contactless credit, debit, reloadable prepaid card, or a smart phone or device with digital wallet enabled. Just choose your preferred payment method, tap and go! Learn more about contactless payments.

\\r\\n

\",\"meta_description\":\"\",\"meta_keywords\":\"\",\"customer_enabled\":true,\"b2b_enabled\":false},\"omny-card-balance-history\":{\"title\":\"Balance history\",\"document_title\":\"Balance History\",\"slug\":\"omny-card-balance-history\",\"excerpt\":\"\",\"body\":\"\",\"meta_description\":\"OMNY card balance history\",\"meta_keywords\":\"\",\"customer_enabled\":true,\"b2b_enabled\":false},\"omny-readers\":{\"title\":\"OMNY readers\",\"document_title\":\"OMNY Readers\",\"slug\":\"omny-readers\",\"excerpt\":\"\",\"body\":\"

Contactless fare payment technology

\\r\\n

OMNY readers are point-of-sale terminals, allowing you to pay your fare and enter the system – all in a split second.

\\r\\n

$\\\"Row$

\\r\\n

Just like you swipe or dip your MetroCard at MetroCard readers, you can tap your contactless card, your smart device, or an OMNY card at OMNY readers.

\\r\\n

As soon as you tap, the OMNY reader will show a message on the screen to confirm if the tap was successful. In certain situations, your tap may not be successful, or the OMNY reader might not be available to accept your tap, so different screens may appear on the OMNY reader. One difference between MetroCard and OMNY is that your free transfer will not be confirmed at the OMNY reader. If your trip qualifies for a free transfer, you will not be charged for that trip. You can register for an OMNY account or sign in to view your trips and charges.

\\r\\n

$\\\"Black$ \\r\\n

Tap Here

\\r\\n

This screen indicates that the OMNY reader is operational and is ready for use. If you see this screen, just tap and go!

\\r\\n

$\\\"Green$ \\r\\n

Go (Left Arrow)

\\r\\n

You made a successful tap at an OMNY reader located at a subway turnstile or at the front door of a bus. Enjoy your ride!

\\r\\n

$\\\"Green$ \\r\\n

Go (Up Arrow)

\\r\\n

You made a successful tap at an OMNY reader located at a vertical subway turnstile or at an AutoGate. Enjoy your ride!

\\r\\n

$\\\"Shuttle$ \\r\\n

Shuttle Service

\\r\\n

If you see this screen, the bus is running shuttle service and is not collecting fares. Simply board the bus and be on your way.

\\r\\n

$\\\"Inspection$ \\r\\n

Inspection Mode Active

\\r\\n

You will notice this screen during a fare payment inspection on Select Bus Service buses. Tap your payment method on the device carried by the inspector to prove payment.

\\r\\n

$\\\"Red$ \\r\\n

Tap Again

\\r\\n

Your tap was not successful, but you can try again.

\\r\\n

$\\\"Red$ \\r\\n

Tap One Card

\\r\\n

The OMNY reader has detected more than one bank card, smart device, or OMNY card. Try again using only one payment method.

\\r\\n

$\\\"Red$ \\r\\n

Card Expired

\\r\\n

You used a payment method that has expired and the OMNY reader cannot accept your tap. Try again using a different payment method.

\\r\\n

$\\\"Red$ \\r\\n

Card Not Accepted

\\r\\n

Your payment method was not accepted. You may see this screen if you tapped a cancelled card or if your payment method is blocked or suspended.

\\r\\n

$\\\"Red$ \\r\\n

Ride Limit Exceeded

\\r\\n

You have exceeded the maximum number of taps for one payment method. You can tap and pay for yourself and up to 3 additional riders with the same payment method on a single trip.

\\r\\n

$\\\"Red$ \\r\\n

No Entry

\\r\\n

This screen appears in one of several scenarios. For example, you may see this screen if there is a problem with the entry point at the subway turnstile.

\\r\\n

$\\\"Red$ \\r\\n

Not In Service

\\r\\n

This screen appears in one of several scenarios. For example, you may see this screen if the subway turnstile is undergoing maintenance.

\\r\\n

$\\\"Enter$ \\r\\n

Enter Front Door

\\r\\n

This screen appears on buses where OMNY readers are not activated at all doors. Please enter the bus through the front door.

\\r\\n

$\\\"Yellow$ \\r\\n

MetroCard Only

\\r\\n

This screen appears when the OMNY reader is not in service, but the MetroCard reader is still in service. You can continue using MetroCard when this screen appears at OMNY readers.

\\r\\n

$\\\"Tap$ \\r\\n

Tap to Exit

\\r\\n

Tap here to exit through the AutoGate. You can use any contactless card, smart device, or OMNY card to open the gate. You will not be charged a fare to exit. Please do not hold the AutoGate open for others to enter.

\\r\\n

\",\"meta_description\":\"OMNY readers\",\"meta_keywords\":\"\",\"customer_enabled\":true,\"b2b_enabled\":false},\"programs-add-member\":{\"title\":\"Add A Member\",\"document_title\":\"\",\"slug\":\"programs-add-member\",\"excerpt\":\"\",\"body\":\"\",\"meta_description\":\"OMNY Programs Add A Member\",\"meta_keywords\":\"\",\"customer_enabled\":false,\"b2b_enabled\":true},\"programs-add-payment-method\":{\"title\":\"Add New Payment Method\",\"document_title\":\"\",\"slug\":\"programs-add-payment-method\",\"excerpt\":\"\",\"body\":\"\",\"meta_description\":\"OMNY Programs Add New Payment Methods\",\"meta_keywords\":\"\",\"customer_enabled\":false,\"b2b_enabled\":true},\"programs-apply-for-program\":{\"title\":\"Apply for Program\",\"document_title\":\"\",\"slug\":\"programs-apply-for-program\",\"excerpt\":\"\",\"body\":\"\",\"meta_description\":\"OMNY Programs Apply for Program\",\"meta_keywords\":\"\",\"customer_enabled\":false,\"b2b_enabled\":true},\"programs-balance-history\":{\"title\":\"Program Balance History\",\"document_title\":\"\",\"slug\":\"programs-balance-history\",\"excerpt\":\"\",\"body\":\"\",\"meta_description\":\"OMNY Programs Balance History\",\"meta_keywords\":\"\",\"customer_enabled\":false,\"b2b_enabled\":true},\"programs-benefit-order\":{\"title\":\"One-Time Benefit Order\",\"document_title\":\"\",\"slug\":\"programs-benefit-order\",\"excerpt\":\"\",\"body\":\"\",\"meta_description\":\"OMNY Programs One-Time Benefit Order\",\"meta_keywords\":\"\",\"customer_enabled\":false,\"b2b_enabled\":true},\"programs-bulk-media-order\":{\"title\":\"Bulk Order OMNY Cards\",\"document_title\":\"\",\"slug\":\"programs-bulk-media-order\",\"excerpt\":\"\",\"body\":\"\",\"meta_description\":\"OMNY Programs Bulk Order OMNY Cards\",\"meta_keywords\":\"\",\"customer_enabled\":false,\"b2b_enabled\":true},\"programs-contact\":{\"title\":\"OMNY Programs Contact us\",\"document_title\":\"Contact us\",\"slug\":\"programs-contact\",\"excerpt\":\"\",\"body\":\"

Read our frequently asked questions for answers to common questions about OMNY Programs.

Visit the FAQ

For help with managing your programs:

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

For technical help with the website:

Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

For general inquiries and feedback:

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Note that it will take up to 5 minutes from submitting an order for it to show in this list.

\",\"meta_description\":\"Order history\",\"meta_keywords\":\"\",\"customer_enabled\":false,\"b2b_enabled\":true},\"programs-purchases-paymentHistory\":{\"title\":\"Payment history\",\"document_title\":\"\",\"slug\":\"programs-purchases-paymentHistory\",\"excerpt\":\"\",\"body\":\"\",\"meta_description\":\"Payment history\",\"meta_keywords\":\"\",\"customer_enabled\":false,\"b2b_enabled\":true},\"programs-purchases-statementHistory\":{\"title\":\"Statement history\",\"document_title\":\"\",\"slug\":\"programs-purchases-statementHistory\",\"excerpt\":\"\",\"body\":\"\",\"meta_description\":\"Statement history\",\"meta_keywords\":\"\",\"customer_enabled\":false,\"b2b_enabled\":true},\"programs-settings\":{\"title\":\"OMNY Programs Settings\",\"document_title\":\"\",\"slug\":\"programs-settings\",\"excerpt\":\"\",\"body\":\"\",\"meta_description\":\"OMNY Programs Settings\",\"meta_keywords\":\"\",\"customer_enabled\":false,\"b2b_enabled\":true},\"programs-settings-addresses\":{\"title\":\"OMNY Programs Addresses\",\"document_title\":\"\",\"slug\":\"programs-settings-addresses\",\"excerpt\":\"\",\"body\":\"\",\"meta_description\":\"OMNY Programs Addresses\",\"meta_keywords\":\"\",\"customer_enabled\":false,\"b2b_enabled\":true},\"programs-settings-entity-profile\":{\"title\":\"OMNY Programs Entity Profile\",\"document_title\":\"\",\"slug\":\"programs-settings-entity-profile\",\"excerpt\":\"\",\"body\":\"\",\"meta_description\":\"OMNY Programs Entity Profile\",\"meta_keywords\":\"\",\"customer_enabled\":false,\"b2b_enabled\":true},\"programs-settings-user-settings\":{\"title\":\"OMNY Programs User Settings\",\"document_title\":\"\",\"slug\":\"programs-settings-user-settings\",\"excerpt\":\"\",\"body\":\"\",\"meta_description\":\"OMNY Programs User Settings\",\"meta_keywords\":\"\",\"customer_enabled\":false,\"b2b_enabled\":true},\"programs-statement-history\":{\"title\":\"Program Statement History\",\"document_title\":\"\",\"slug\":\"programs-statement-history\",\"excerpt\":\"\",\"body\":\"\",\"meta_description\":\"OMNY Programs Statement History\",\"meta_keywords\":\"\",\"customer_enabled\":false,\"b2b_enabled\":true},\"programs-upload-history\":{\"title\":\"Upload History\",\"document_title\":\"\",\"slug\":\"programs-upload-history\",\"excerpt\":\"\",\"body\":\"\",\"meta_description\":\"OMNY Programs Upload History\",\"meta_keywords\":\"\",\"customer_enabled\":false,\"b2b_enabled\":true},\"programs-upload-member\":{\"title\":\"Upload Members\",\"document_title\":\"\",\"slug\":\"programs-upload-member\",\"excerpt\":\"\",\"body\":\"\",\"meta_description\":\"OMNY Programs Upload Members\",\"meta_keywords\":\"\",\"customer_enabled\":false,\"b2b_enabled\":true},\"register\":{\"title\":\"Register\",\"document_title\":\"Register\",\"slug\":\"register\",\"excerpt\":\"\",\"body\":\"\",\"meta_description\":\"Create an OMNY Account\",\"meta_keywords\":\"\",\"customer_enabled\":true,\"b2b_enabled\":false},\"removed\":{\"title\":\"\",\"document_title\":\"\",\"slug\":\"removed\",\"excerpt\":\"\",\"body\":\"

This feature has been removed while we evaluate new tools to serve our customers who choose not to create an OMNY account.

\",\"meta_description\":\"\",\"meta_keywords\":\"\",\"customer_enabled\":true,\"b2b_enabled\":false},\"retail-locations\":{\"title\":\"Retail locations\",\"document_title\":\"Retail Locations\",\"slug\":\"retail-locations\",\"excerpt\":\"\",\"body\":\"

You can purchase or reload your OMNY card at select retail locations across the New York City area. OMNY card availability may vary by retailer. Ask for a receipt for your purchase or reload. You can also reload your OMNY card via a registered account on the OMNY website at omny.info/register.

\\r\\n

Learn more about OMNY cards

\",\"meta_description\":\"Retail locations\",\"meta_keywords\":\"\",\"customer_enabled\":true,\"b2b_enabled\":false},\"see-something\":{\"title\":\"If you see something, say something\",\"document_title\":\"If You See Something, Say Something\",\"slug\":\"see-something\",\"excerpt\":\"\",\"body\":\"\",\"meta_description\":\"If You See Something, Say Something\",\"meta_keywords\":\"\",\"customer_enabled\":true,\"b2b_enabled\":false},\"see-something-say-something\":{\"title\":\"If you see something, say something\",\"document_title\":\"If You See Something, Say Something\",\"slug\":\"see-something-say-something\",\"excerpt\":\"\",\"body\":\"

\\n

Be on the lookout

\\n

Whenever you ride with the MTA, be on the lookout for:

\\n

Unattended packages
Suspicious behavior
Exposed wiring or other irregularities
Anyone vandalizing OMNY readers
Anyone tampering with surveillance cameras
Anyone entering unauthorized areas
Anyone in bulky or inappropriate clothing

\\n

If you see something, say something

\\n

\\n As soon as you notice any potential danger or suspicious activity, tell a police officer or an MTA employee, or call the See Something Say Something Hotline with\\n emergencies only.\\n

\\n

Call the See Something Say Something hotline

\\n

1-888-NYC-SAFE

\\n

1-888-692-7233

\\n

New Yorkers keep New York safe

\\n

Thousands of New Yorkers have already done their part, and so can you. That’s how New Yorkers keep New York safe. View some of their stories here.

\\n

\\n

\",\"meta_description\":\"If you see something, say something\",\"meta_keywords\":\"\",\"customer_enabled\":true,\"b2b_enabled\":false},\"sign-in\":{\"title\":\"Sign in\",\"document_title\":\"Sign In\",\"slug\":\"sign-in\",\"excerpt\":\"\",\"body\":\"\",\"meta_description\":\"Sign in to your OMNY Account\",\"meta_keywords\":\"\",\"customer_enabled\":true,\"b2b_enabled\":false},\"system-rollout\":{\"title\":\"System rollout\",\"document_title\":\"System Rollout\",\"slug\":\"system-rollout\",\"excerpt\":\"\",\"body\":\"

OMNY is available throughout New York City

\\n

OMNY is available at all subway stations and on all buses, allowing you to tap and go throughout New York City. You can use OMNY with your own contactless card or smart device. OMNY currently supports a full-fare, pay-per-ride option for now, including free transfers.

\\n

New York City Subway

\\n

You can use OMNY at all subway stations in New York City, and at Staten Island Railway locations where fares are collected.

\\n

New York City Bus

\\n

OMNY is currently available on all MTA-operated local, limited, and express buses in New York City, including Select Bus Service routes. For now, OMNY readers located at rear doors will only be operational for Select Bus Service routes with all-door boarding.

\\n

Access-A-Ride

\\n

OMNY will be offered for paratransit services during the next phases of the rollout. Access-A-Ride customers will be able to use OMNY as a payment method for paratransit trips. Cash will continue to be accepted as well. Click here to learn more about Access-A-Ride. Additional information will be provided in the coming months.

\\n

Long Island Rail Road and Metro-North Railroad

\\n

OMNY will expand to commuter rail during the next phases of the rollout. Customers traveling on Long Island Rail Road or Metro-North Railroad will have access to a new mobile ticketing experience in the OMNY mobile app which will eventually replace eTix. In addition, new physical tickets will be sold at vending machines and ticket offices throughout the region. Additional information will be provided in the coming months.

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Without an OMNY account, locations are only saved to your browser, and they can disappear. To save your favorite locations and bring them with you wherever you go, register for an OMNY account.

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