Frequently Asked Questions
General Information
OMNY, which stands for One Metro New York, is based on the concept of unifying fare payments and ticketing across multiple modes of transportation. We believe that transportation is an essential service that connects communities and brings the diversity and energy of New York together. OMNY is the newest way to experience all that our region offers.
MetroCard will continue to be available until all comparable services are offered with OMNY.
Not yet. OMNY will expand to commuter rail during the next phases of the rollout.
The AAR ID and AAR MetroCard is being replaced with a new AAR OMNY ID card. This card will serve as your new customer ID and includes your AAR ID number, photo, and Personal Care Attendant status if authorized. It will also give you the option of cashless payment for your AAR fare, which will eliminate the need to carry exact change for your AAR trip. You will still be able to pay for your trip with cash if you prefer.
Your new AAR OMNY ID card will also serve as a durable photo ID for AAR trips and can be tapped for up to four free trips a day on MTA subways and local, limited, SBS buses, the Staten Island Railway (SIR), and the Roosevelt Island Tram, if you’re eligible.
If you choose to go cashless with OMNY, the way you make a reservation will not change – you will simply request the trip to be charged to your OMNY card balance. Unlike the subway or buses, there are no OMNY readers on AAR or Broker vehicles, so you don't tap to pay for your trip; the cost of a trip will be automatically deducted from your card account at the end of the trip.
Learn more about the Access-A-Ride paratransit program here.
We are committed to keeping your personal information safe and secure. Please review the OMNY Privacy Policy to learn more about how we collect, use, disclose, retain, and protect your personal information.